The dock software should check to see if a dock is connected EVERY TIME the computer is turned on, wakes up or starts up from hibernation.

TB3 WKS Dock connection problem Recommendation to Lenovo: When connecting push the left side of the connector to make sure it is fully connected.

Solution: Make sure the cable is always well connected. In this case, the lack of charging is intentional.

The software sometimes produces false alarms if you have charging thresholds set in the computer.

The warning do not seem to appear if I hibernate the notebook and then wake up connected to the dock.

Sometimes the dock software will warn me that no power is connected, but the warnings are not consistent.

I have several times wondered, why my notebook is losing battery just to realize that there is no power connection. It is easy to fix, but equally easy to miss.

Sometimes the initial connection is not that good, then again sometimes moving the notebook slightly on the table can cause this. This can happen when the connector is slightly turned to one side, and the power connector does not connect. Sometimes when you have connected to the dock, it will still not charge the notebook. Thank you.ThinkPad TB3 Workstation Dock Problems and solutions Not charging Is there anything I can do on my end to help or offer anything to help this client out? I've done some research and I haven't found any known issues. ^ I am sure that everyone here can feel the same way he's feeling because he is a systems admin too and I'm sure that you know that calling Lenovo directly would not help at all.

Can you please inquire with Lenovo why the drivers aren’t being recognized? Everytime I call Lenovo, I get transferred 5 times and then someone hangs up on me.

' Since we are deploying more Lenovo laptops and docks to users, it has been a constant thorn in my side that even after adding the dock drivers to MDT, the docks drivers are not being recognized ( specifically to address ethernet and audio). We sell them copious amounts of X1 Carbon 7th gen and Yoga X1 G5 I am a support engineer for an MSP/Reseller company and we received this email from our client.

Update lenovo docking station firmware